Crisis Response Program

Continuing our commitment to Northshore services, Volunteers of America Greater New Orleans has started a new Crisis Response Program in St. Tammany Parish.

The Crisis Response Program is designed to help persons experiencing emotional and mental health difficulties. The goal is to prevent suicides and help persons needing support before their problems escalate and become life-threatening. In 2010, 39 St. Tammany residents took their own lives. In 2011, the number fell a bit to 33 and eleven suicides occurred in the first quarter of 2012.

The program has two components: response to a mental health crisis at the request of first responders and follow-up after the immediate crisis has passed.

Volunteers of America counselors deploy to a crisis scene and make a recommendation to first responders about a course of treatment. Counselors act as liaisons among first responders, medical personnel, and families. In addition, after care will ensure that families follow through with referrals and services recommended. A comprehensive plan of treatment for the individual in crisis and his/her family will be developed, if needed.

This person-centered, client-driven family stabilization plan is designed to help families establish and achieve goals. Crisis response counselors also will provide community training and education.

For more information call (985) 674-0488


Volunteers of America Greater New Orleans is a non-profit human service organization that helps people in need throughout 16 parishes in southeast Louisiana. You can help by donating your vehicle, stocks and mutual funds, life insurance, or making a bequest in your will or planned gift. Volunteering your time is also an invaluable way to contribute. Sign up today to learn more about our programs and services.